Language technology has grown fast, but it still feels frustrating at times. Maybe your virtual assistant misunderstands commands, or translation tools miss the tone of a sentence. These gaps can ...

How to Know if a Natural Language IVR Is Worth the Cost Your email has been sent Natural language IVR can boost the agent and customer experience, but it comes at a cost. Here’s how to know if it's ...

NEW YORK (February 10, 2026)—Evolve: Leveraging Artificial Intelligence and Natural Language Technologies to Enable Superhuman Capabilities by Sharon Daniels is now available on Amazon and at major ...

The first attempts at computer-based natural language understanding (NLU) predate the debut of the personal computer, and just like the PC, NLU technology has advanced tremendously in the decades ...

“Evolve: Leveraging Artificial Intelligence and Natural Language Technologies to Enable Superhuman Capabilities” by Sharon Daniels is released with Forbes Books In “Evolve,” technology leader and ...