Integrating enterprise communication tools — from telephony to e-mail, conferencing and instant messaging -– is the key to delivering a richer collaboration environment that increases productivity.

Following Microsoft's partnership with networking giant Cisco, the unified communications market is heating up even further with IBM's launch of a new range of collaboration products. IBM has joined ...

Last week I talked about the key components of unified communication. As noted, UC isn’t just “unified messaging.” Nemertes views UC as comprising VoIP, conferencing (audio, video, and web), unified ...

Voxeo is filling out their strategy to provide Unified Self-Service. Yesterday's acquisition of IMified greatly enhances Voxeo's UC portfolio, and is a key component in its Unified Self-Service ...

Unified communications as a service brings voice, text chat, meetings, and other communication technologies together into a single integrated platform. Here’s what to look for when shopping for a ...

Unified Communication as a Service (UCaaS) is emerging as a leading network standard, fueled by the rise of the cloud business model. This model offers an affordable, scalable, and easily deployable ...

8x8 eXperience: eXperience Nextiva: Nextiva 3CX: 3CX Slack: Slack Cisco Webex: Webex Zoom: Zoom RingCentral: RingCentral Microsoft Teams: Teams As businesses have become increasingly globalized and ...

The proliferation of hybrid/multi-cloud IT environments, coupled with the shift to remote work, is driving demand for next-generation networking and unified communications capabilities. Here’s a look ...

In today’s flexible work landscape, bring-your-own-device (BYOD) policies are becoming increasingly popular, allowing employees to use personal devices for work. However, this poses some unique ...

If you and your compliance team are jumping between separate systems just to track Slack messages, email threads, mobile chats and collaboration tools, you're not alone. The digital-first workplace ...

The fifth annual Gartner Magic Quadrant for Unified Communications (MQ UC) is out! The biggest message for 2008 is that Leadership is now solid and consolidating. There were no Leaders in the 2003 MQ ...

Does your team need a cloud-based unified communication and collaboration tool? Cloud-based communication and collaboration tools give your remote and hybrid teams the tools they need to communicate ...